Emergency and Crisis Counseling

Crisis Counseling Available

During office hours (9am-5pm, M-F): Immediate crisis counseling is available for mental health emergencies. Contact the Counseling Center at 413-572-5790. 

On-campus after-hours: Contact your RA, RD, or University Police at 413-572-5262.

Students can also and use your 一本道视频 email for free, anonymous peer support and a 24/7 clinical helpline. To find the helpline number in the app, tap the square icon in the top right corner. At the dropdown menu, tap 鈥淐linical Helpline.鈥

Off-campus after-hours: Call 988 or go to your local emergency room.

What is a Crisis?

A mental health crisis is any situation in which a person鈥檚 behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves or function effectively in the community." --

For 24/7 phone call and text crisis services:

  • Behavioral Health Network (BHN) Local Crisis Line: 413-733-6661
  •  Send a text to 741-741 
  • 800-327-5050
  •  800-799-7233 or text "START" to 88788
  •  800-656-4673
  •  988 
  •  833-773-2445
  •  866-488-7386 or text 678-678
  •  877-565-8860

If you require off-campus after-hours mental health crisis services:</